Does anyone have any suggestions? I have a feeling this might be a something in windows and not with the printer. HP Customer Care: Printer is Offline Message Displays on the Computer and the HP Printer Will Not Print. But no matter how many times i do it, whether wired usb,wired network or wireless network the results are always the same.Īnother thing that is going on is that in the devices and printers it is set to default Fax - HP OfficeJet Pro 6960, and the printer itself should be the icon listed as HP317E7A ( HP OfficeJet Pro 6960) *even though its a 68*, But i cannot default to the printer it only allows defaulting to the fax. Click the 'Printer' menu in the window that opens and uncheck 'Use Printer Offline.' Any items in the print queue for your HP printer will print.
Ive tried the HP solutions program and it always says that there is a driver problem and to uninstall and reinstall again.
It might look like it installs right but when I go to print something a pop up comes up saying this printer is not installed. Ive gone through the process about 10 times now and it never installs correctly. Someone wants a HP OfficeJet Pro 6968 installed on their windows 8.1 computer. 2021, Break the printer out of 2 years in storage to use again. As a comp sci student, I would only print occasionally to rarely, and in black & white. Printer works perfectly fine for 2 years using the starting cartridges. How can I disconnect the 'Web Service' printer and connect the network printer. It also says that it is a 'Web Service' printer.
When I try to print, it says that the printer is offline.
I have a problem I am unable to figure out. 2017, Bought a new HP Officejet Pro 6968 as a broke-ass student for < 100 CAD. I have Windows 10 and my printer is HP Officejet Pro 6968.